Booking a session with ROGUU is easy. Simply visit our website, choose your preferred service, select a convenient time, and complete the booking process. You can also call our support team for assistance.

ROGUU offers a range of massage services, including signature relaxation, deep tissue revitalization, aromatherapy bliss, couples retreat, prenatal pampering, sports recovery, reflexology renewal, and more. Explore our Services page for details.

Yes, our therapists are highly trained, certified, and experienced in various massage techniques. We prioritize professionalism and ensure that our team is skilled in providing exceptional mobile massage therapy.

We strive to make the experience as convenient as possible. Our therapists bring all the necessary equipment, including a massage table, oils, and soothing music. Just ensure you have a quiet space available for the session.

Your safety is our priority. Our therapists adhere to strict hygiene and sanitation protocols. Additionally, we follow local health guidelines to ensure a safe and comfortable experience for both clients and therapists.

After Booking:

1. Confirm Details:

- Ensure your address is accurate and verify you have booked the correct treatment, as your therapist can only perform the specific service you selected.

2. Assist Your Therapist via the 'Notes' Tab:

- Inform them of any medical conditions or past allergic reactions to similar treatments.

- Provide information about nearby parking options.

- Share any specific directions or instructions for entering your premises.

One Hour Before:

1. Set Up Your Space:

- Arrange for adequate space to accommodate the massage table and allow room for the therapist to move comfortably around it. A 2x3m area is ideal. If possible, select a room with minimal stairs from the front door.

- Prepare two large towels and a small one to use as a headrest.

- Adjust the room temperature to ensure comfort for both you and the therapist.

2. Prepare to Relax:

- Take a warm bath or shower to relax your muscles.

After Your Treatment:

1. Post-Session Privacy:

- Your therapist will provide time and privacy for you to get dressed.

2. Rebooking Made Easy:

- It's simple to schedule another appointment with the same therapist. They can arrange it through their app, or you can do it via the Roguu platform.

3. Feedback and Concerns:

- If you're not fully satisfied with your treatment or wish to discuss your experience, feel free to reach out to us via email.

Cancellation

You can cancel your booking at any time, however we charge a fee if you give us less than 24 hours notice. Here’s how it works:

Should you make a mistake in your booking, we give you a 10-minute grace period after submitting your booking where you can cancel within the website without any charge.

Booking amendments

Want to change the time or location of your booking? 
Please note that in cases where your last-minute changes mean your practitioner can no longer make it, we may charge you a cancellation fee in line with the policy above.

Prices and opening hours

All prices quoted on the booking page are full and final. 
Treatments can be booked for the hours between 7am to 11:30 pm, 7 days a week.